Business Name: Smart Tech Upcycled
ABN: 11 627 157 359
Effective Date: 18/08/2025
At Smart Tech Upcycled, we aim to make your shopping experience easy and reliable. This Shipping Policy explains how and when your order will be delivered.
Processing Time
- Orders are processed within 1–2 business days after payment is received in full.
- Orders placed before 12:00 pm AEST are usually dispatched the same business day.
- Orders placed after 12:00 pm AEST or on weekends/public holidays will be dispatched the next business day.
Shipping Methods & Carriers
- We ship Australia-wide using Australia Post and trusted courier partners.
- Standard and Express shipping options may be available at checkout.
- All orders come with tracking details, which will be emailed once your order has been dispatched.
Delivery Timeframes
- Standard Shipping: 3–7 business days (depending on your location).
- Express Shipping: 1–3 business days (major metro areas).
- Remote and regional areas may take longer.
Please note: Delivery times are estimates and may vary due to courier delays, weather, or peak periods (e.g., Christmas).
Shipping Costs
- Shipping costs are calculated at checkout based on your location and delivery option.
- From time to time, we may offer free shipping promotions on selected products.
Delivery Responsibility
- Customers are responsible for providing accurate delivery details. We are not responsible for lost or delayed orders due to incorrect addresses.
- If no one is available to accept the delivery, the parcel may be taken to your nearest post office or depot for collection.
- Once an order has been marked as “delivered” by the carrier, Smart Tech Upcycled is not liable for lost or stolen parcels.
International Shipping
- At this stage, Smart Tech Upcycled ships within Australia only.
- Please contact us if you would like to discuss potential international orders.
Order Issues
If your order is delayed, damaged, or missing, please contact us at admin@smarttechupcycled.com.au. We will work with our delivery partners to resolve the issue as quickly as possible.
Contact Us
For any questions regarding shipping, please contact us:
Smart Tech Upcycled
📍 Address: 4b, 325b, Clayton Rd, Clayton, 3168
📧 Email: admin@smarttechupcycled.com.au
ABN: 11 627 157 359