Effective Date: 18/08/2025
Business Name: Smart Tech Upcycled
ABN: 11 627 157 359
At Smart Tech Upcycled, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your details when you visit our website, make a purchase, or contact us.
Information We Collect
When you interact with us, we may collect the following information:
- Personal details such as your name, email address, phone number, and billing/shipping address.
- Payment information (processed securely through trusted payment gateways – we do not store full credit card details).
- Order history and communication records with our support team.
- Website usage data, including cookies and analytics, to help improve our services.
How We Use Your Information
We use your personal information to:
- Process and deliver your orders.
- Communicate with you about your purchase, warranty, or support needs.
- Improve our website, products, and customer experience.
- Send you updates, offers, and promotions (only if you’ve opted in).
- Meet our legal and regulatory obligations.
Sharing Your Information
We value your trust and do not sell, rent, or trade your personal information. We may share limited details with:
- Payment providers (e.g., PayPal, Stripe, Afterpay) to securely process your payments.
- Delivery partners (e.g., Australia Post, couriers) to ensure your order reaches you.
- IT and service providers who help us operate our website and systems securely.
- Legal authorities, if required by law or to protect against fraud and security threats.
Data Security
We take appropriate technical and organisational measures to protect your information from misuse, loss, unauthorised access, or disclosure. All sensitive data (including payment details) is encrypted and processed through secure systems.
Cookies & Analytics
Our website uses cookies to improve your browsing experience, track website performance, and personalise content. You can disable cookies in your browser settings, but some features of our site may not work correctly.
Your Rights
As an Australian customer, you have the right to:
- Access the personal information we hold about you.
- Request corrections to your details.
- Opt out of marketing communications at any time.
- Request deletion of your personal data, subject to legal and contractual obligations.
To exercise these rights, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be published on this page with a revised “Effective Date.”
Contact Us
If you have any questions or concerns about this Privacy Policy, or how your information is handled, please contact us:
Smart Tech Upcycled
📍 Address: 4b, 325b, Clayton Rd, Clayton, 3168
📧 Email: admin@smarttechupcycled.com.au
ABN: 11 627 157 359